Essay · in the works

The CHRO’s role in operationalizing AI: five things you actually own

AI is read as an engineering problem, so AI rollouts get handed to the CTO. The CHRO is the most under-utilized role in this work. Five things this team actually owns: how leaders talk about AI in their own functions, who gets time to learn it, what gets measured during a cohort, how the first agent gets reviewed, and how the win gets distributed across the org. This essay names each one with what we have watched work.